Legal
This Privacy Policy explains how money888 collects, processes, stores, and protects the personal data of its registered members and website visitors. We handle your data with care and in compliance with applicable data protection obligations.
Your Data at a Glance
These cards provide a plain-language summary. They do not replace the full legal text below, which governs in the event of any inconsistency.
money888 collects identity information (name, IC/passport), contact details (phone, email), financial data (payment method identifiers, transaction records), and technical data (device ID, IP address, browser type) when you register and use our Platform.
Your data is used to operate your account, process deposits and withdrawals, verify your identity (KYC), comply with anti-money laundering obligations, personalise your experience, send account notifications, and improve the Platform.
money888 shares data only with essential service providers — payment processors, identity verification partners, fraud prevention services, and regulatory bodies where legally required. We do not sell your personal data to third-party marketers.
All data in transit is encrypted using 256-bit TLS. Data at rest is stored on secured, access-controlled servers. Access to member data by money888 staff is role-restricted and logged. We conduct regular security reviews of our data infrastructure.
You have the right to access the personal data money888 holds about you, request corrections, request deletion (subject to legal retention obligations), withdraw marketing consent, and request a portable copy of your data. Contact support to exercise these rights.
money888 uses cookies and similar technologies to maintain your session, remember preferences, analyse Platform usage, and detect fraud. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality.
money888 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses the money888 Platform at money888.lat ("Platform"). This Privacy Policy is intended to provide transparent and comprehensive information about how we collect, use, share, retain, and protect personal data in connection with the operation of the money888 online gaming Platform.
This Policy applies to all registered members of money888, prospective members who visit the Platform without registering, and any other individuals whose personal data we process in connection with our services. By registering an Account or continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the money888 Terms and Conditions, which govern the overall relationship between money888 and its members.
For the purposes of applicable data protection legislation, money888 is the data controller in respect of the personal data it processes about Platform users and members. As data controller, money888 determines the purposes and means of processing your personal data.
If you have any queries about this Privacy Policy or wish to exercise your data rights, please contact our support team via the Live Chat widget on the Platform or by email at [email protected].
When you register an Account with money888, we collect your full legal name as it appears on your government-issued identity document, your date of birth, your Malaysian IC number or passport number, and a copy of your identity document for KYC verification purposes.
We collect your Malaysian mobile phone number (in +60 format), your email address, and — where provided voluntarily — a correspondence address. Contact data is used primarily for account communications, security notifications, and support.
We collect records of all deposits, withdrawals, wagers, and bonus transactions made through your Account. We also collect the payment method identifiers associated with your Account — for example, the last four digits of a registered bank card, or the registered phone number of a Touch n Go eWallet. We do not store full payment card numbers on our servers; card processing is handled by PCI-DSS compliant payment processors.
When you access the Platform, we automatically collect technical data including your IP address, device type and model, operating system, browser type and version, screen resolution, session duration, pages visited, and features used. This data is used for security monitoring, fraud detection, platform performance analysis, and service improvement.
We retain records of communications between you and our support team, including Live Chat transcripts and email correspondence. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.
money888 collects personal data through the following means:
money888 processes your personal data for the following purposes and on the following legal bases:
money888 uses the following categories of cookies and similar tracking technologies on the Platform:
You can manage or disable cookies through your browser settings. However, disabling strictly necessary cookies will prevent you from logging in to your money888 Account and using the Platform's core features. Instructions for managing cookies are available in your browser's help documentation.
money888 does not use cookies to serve advertising from third-party ad networks. Tracking cookies on this Platform are limited to operational, analytical, and security purposes.
money888 may share your personal data with the following categories of third parties, in each case only to the extent necessary for the stated purpose:
money888 does not sell, rent, or trade your personal data to third parties for marketing purposes.
Some of money888's service providers and technical infrastructure are located outside Malaysia. Where your personal data is transferred to or processed in a jurisdiction outside Malaysia, money888 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded under applicable Malaysian data protection law.
These safeguards may include contractual data protection clauses with the relevant third party, requiring the recipient to process data only for the purpose for which it was transferred and to maintain appropriate technical and organisational security measures.
money888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
money888 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While money888 takes all reasonable precautions, no data transmission over the internet or electronic storage system is entirely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, money888 will notify you and the relevant authorities in accordance with applicable legal requirements.
Subject to applicable law, you have the following rights in relation to your personal data held by money888:
To exercise any of these rights, please contact money888 via Live Chat or at [email protected]. We will respond to all valid requests within thirty (30) days. Identity verification may be required before processing certain requests.
Requests to delete personal data held under AML or regulatory retention obligations cannot be fulfilled until the applicable mandatory retention period has expired.
With your consent, money888 may send you promotional communications about our products, offers, bonuses, and events via SMS, email, or in-Platform notifications. You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the sending of transactional and account-related communications, which are sent on the basis of contract performance rather than consent.
The money888 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If money888 becomes aware that an individual under 21 has registered an Account or provided personal data, we will immediately suspend the Account, delete the associated personal data to the extent permitted by law, and take appropriate steps to prevent further access.
If you believe that a minor has registered on the money888 Platform, please notify us immediately via Live Chat or at [email protected].
The money888 Platform does not contain links to external third-party websites. This Privacy Policy applies solely to personal data processed by money888 in connection with the money888.lat Platform and its associated services.
money888 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes materially affect your rights, notify you via the email address registered to your Account.
Your continued use of the money888 Platform following publication of an updated Privacy Policy constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by money888, please contact us through:
This Privacy Policy was last reviewed and updated on 1 June 2026. For responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page. All accounts are strictly for adults aged 21 and above.
We are committed to handling your data responsibly and transparently. If you have questions about how your information is used, our support team is available 24/7. Already a member? Log in to review and update your data preferences in your account settings.